New Product Solutions for Future First Responder Collaboration

During this term project a different approach was taken, where we deal with products and solutions for a special user group which this year will be the three first responder groups: paramedics, police officers, and firefighters. 

Together we collaborated with FLIR in exploring new insights and design opportunities.

8 weeks

“Blue light personnel”

 
First responders typically include paramedics, police officers and firefighters. In Sweden, these organizations are at times referred to as “blue light personnel” since all three have blue rotating (or blinking) lights on their emergency vehicles.

Sandö training & Site visit.

We got the chance to observe an annual collaboration training for all three blue light first responders in Sando, where the firefighter academy is located. ​
 
The fire station visiting lasted for two half days, firefighter lead Joakim Larvin gave us a very detail introduction from the sol-center to fire fighting trucks, equipment, even their training facility, and newly installed training simulator equipment.

Research&Workshop.

To evaluate the information gathered during these field trips, each group organized all the research material and map possible problems and opportunities for new products and experiences.
3-day workshop, we generated ideas and directions in teams that will be developed as individual projects later on. By using various creativity techniques we first brainstormed on problems and opportunities.

Abstract concept.

The initial concept is about New Assistant for Future Firefighters, To illustrate and expand my idea, I did some concept sketches. Each scene focuses on a scenario where robotic technology is helping firefighter in different ways.

“How to fight fire in a more effectively and safely way?”

With a high degree of technical training, a firefighter suppresses fires to protect lives, property, and the environment, but he/she couldn’t do it without water and special firefighting tools.
However, with more complex indoor environments, highly flammable synthetic materials and so on, putting out fires becomes a much more challenging task.

Problem:

where is the fire?

Where are the victims?

 
Most of the time, the smoke is so heavy that it blocks the view completely. Even though both smoke divers are equipped with thermal imaging camera, only the guy behind can do the scanning work and have to verbally communicate with the first smoke diver about the situation, simply because the first smoke diver needs to hold the water nozzle with both hands.

Solution:

With the new FLIR tool.

With the new FLIR tool, the first smoke diver also has the ability to see through smoke and is able to find target, both the fire and victums easier.

Idea pitch to fire fighters.

 
With many questions in mind, I went to the fire station and asked how the fire fighters thought about it.
Fire leader Larvin loved this idea very much, he said it would be extremely useful for him and his team to have a device like this. It provides many more possibilities and makes the fire fighting work safer and more efficient.

On the top.

I tested many possible ways of locating the FLIR technology into the existing fire nozzles, and with several mockups and try out, I found out that putting the camera on the top would be the best solution.

Test it with mockup.

Lavin tried out many cardboard and foam mockups that I made and pointed out many problems and good features that he thought could be valuable. I also tried out the equipment myself and get to know more about the tools.

Ideation.

I started with many little sketches to explore the possibility of this concept.

From 2D to CAD, to physical mock up testing with fire fighter, to model making and to final presentation with the FLIR design team.

SCOPE

FLIR · SCOPE

The FLIR SCOPE is a new solution for smoke divers to fight the fire more effectively and safely. With the FLIR·SCOPE clip-on module on top of the nozzle, firefighters can see through smoke, find hot spots and victims without taking out other devices. And the ultrasonic sensor can provide useful distance information.

Integrated tool.

A fire nozzle is to a firefighter where a riffle is to a soldier in the wartime, and this FLIR water nozzle is the perfect tool for firefighters to fight again fire.

Thermal image in the hand.

With the FLIR scope, firefighters can see through smoke, find hot spots and victims without taking out other devices. Finally, the first smoke diver can act with a pair of clear eyes.

Clip on and go.

The design also gives fire fighters the ability to recharge their FLIR scope and put it on when mission comes.

Thermal & Distance.

During my researh with fire fighters, they said they really wish to know more about the room before they enter an unknown room, and with the FLIR ultrasonic sensor, FLIR scope provides useful distance information even in smoke.

FLIR design.

I tried to put as many FLIR design genes as possible, so that both the nozzle and the FLIR Scope can be part of FLIR family.

Yellow.

The yellow color is a new elemet for the FLIR family, it’s fresh, vivid and glowing in the smoking room.